Privacy Policy

Effective Date: 01/01/2024

Welcome to Heaven Living, operated by SEAFOLLOW LLC. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.heavenlivings.com and use our services.

1. Information We Collect

We collect information in various ways when you interact with us, including but not limited to:

1.1 Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect the following personal information:

  • Contact Information: Name, email address, phone number
  • Payment Information: Credit/debit card details (processed through a secure payment gateway)
  • Order Information: Products purchased, shipping address, and order history

1.2 Usage Information

We collect information about your interactions with our website and services, such as:

  • Log Data: IP address, browser type, and version
  • Usage Data: Pages visited, time spent on pages, and navigation paths
  • Device Information: Device type, operating system, and mobile carrier (if applicable)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze site traffic and personalize content.

2. How We Use Your Information

We use your information for various purposes, including:

  • To Process Transactions: Handle your purchases, process payments, and manage orders.
  • To Improve Our Services: Analyze usage data to enhance website functionality and user experience.
  • To Communicate With You: Send order confirmations, updates, newsletters, and promotional materials.
  • To Provide Customer Support: Respond to inquiries, resolve issues, and offer assistance.
  • To Comply With Legal Requirements: Adhere to legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell your personal information. We may share your information under the following circumstances:

  • With Service Providers: To facilitate services such as payment processing, shipping, and email delivery.
  • For Legal Reasons: To comply with legal obligations, enforce terms, and protect our rights.
  • In Case of Business Transfers: During mergers, acquisitions, or asset sales, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute protection.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal information.
  • Opt-Out: Opt-out of receiving marketing communications from us.
  • Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at contact@heavenlivings.com.

6. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Thank you for choosing Heaven Living. We value your privacy and are dedicated to safeguarding your personal information.

privacy policy

Effective Date: 01/01/2024

Welcome to Heaven Living, operated by SEAFOLLOW LLC. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.heavenlivings.com and use our services.

1. Information We Collect

We collect information in various ways when you interact with us, including but not limited to:

1.1 Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect the following personal information:

  • Contact Information: Name, email address, phone number
  • Payment Information: Credit/debit card details (processed through a secure payment gateway)
  • Order Information: Products purchased, shipping address, and order history

1.2 Usage Information

We collect information about your interactions with our website and services, such as:

  • Log Data: IP address, browser type, and version
  • Usage Data: Pages visited, time spent on pages, and navigation paths
  • Device Information: Device type, operating system, and mobile carrier (if applicable)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze site traffic and personalize content.

2. How We Use Your Information

We use your information for various purposes, including:

  • To Process Transactions: Handle your purchases, process payments, and manage orders.
  • To Improve Our Services: Analyze usage data to enhance website functionality and user experience.
  • To Communicate With You: Send order confirmations, updates, newsletters, and promotional materials.
  • To Provide Customer Support: Respond to inquiries, resolve issues, and offer assistance.
  • To Comply With Legal Requirements: Adhere to legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell your personal information. We may share your information under the following circumstances:

  • With Service Providers: To facilitate services such as payment processing, shipping, and email delivery.
  • For Legal Reasons: To comply with legal obligations, enforce terms, and protect our rights.
  • In Case of Business Transfers: During mergers, acquisitions, or asset sales, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute protection.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal information.
  • Opt-Out: Opt-out of receiving marketing communications from us.
  • Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at contact@heavenlivings.com.

6. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Thank you for choosing Heaven Living. We value your privacy and are dedicated to safeguarding your personal information.