At Heaven Living, we are committed to offering the most competitive prices on saunas available online. By working closely with our suppliers, we adhere to Minimum Advertised Pricing (MAP) guidelines, ensuring that our products maintain a consistent pricing floor across the market. This policy promotes fairness and prevents price undercutting.
How Our Price Match Guarantee Works
If you find a lower price for the same product on another online store, we invite you to contact us. We will verify that the lower price complies with the MAP policy. If it does, we are happy to match that price. We can offer you a custom discount or, if you've already made your purchase, refund you the difference.
Price Match Guarantee Conditions
Our Price Match Guarantee is subject to the following conditions:
- Offers involving rebates, coupons, and "buy one, get one free" promotions are not eligible.
- The product must be in stock and available on the competitor’s website.
- The competitor must operate exclusively online without any physical retail locations.
- Discount or auction websites are excluded from this policy.
- The competitor must be an authorized retailer of the product.
How to Request a Price Match
If you’re considering a purchase and want to ensure a product qualifies for our price match, please contact us before placing your order. You can reach us via email at support@heavenlivings.com or by phone at +1 (929) 578-7565.
We are dedicated to providing you with the best value and service. Thank you for choosing Heaven Living.